Business Challenge

Through the continuous supply of new products, services and solutions, Hewlett-Packard values the access to technology for all of its clients, from the individual consumer, to the largest companies.

As the world of personal telecommunications becomes increasingly sophisticated, and its users are become driven more and more by technology, mobile phones define modern lifestyles as much as it enables them. In the telecom sector specifically, streaming technology offers significant potential for delivering new consumer services. It allows multimedia content, such as personalised audio and video or interactive TV, to be delivered to the user as a continuous real-time flow with minimal delay.

As a service provider for a worldwide telecom operator, HP aimed to implement a multi-system solution to deliver multimedia streams to the operator’s 3G clients.

Solution Overview

The goal of the project was to deliver a software solution for the multimedia streaming platform. iQuest handled the requirements, development and testing of the platform and created the interface for the integration with existing systems (authentication, authorisation, billing, reporting).

Engineering was focused on creating the frontend and backend of the system. The frontend is responsible for streaming to mobile clients, while the backend is responsible for controlling, reporting and administration.

Incorporating the existing systems within the new solution was a major challenge for the project due to the specific performance, scalability, availability and security requirements of the system. The system presented another constrain for the project, because it has to be available 99.98% of the time for client access. The response time could not exceed 500 milliseconds from the client connection to the first date of response data.

Each delivery was integrated into the testing laboratory in parallel. This allowed for quick feedback from the client, a high level of transparency for the progress of the project and the results along with a high level of quality.

Benefits and Results

Having involved teams from two locations in Romania and one in Germany, all customer requirements were met, the project was delivered on time and in budget with an excellent quality level.

The users benefit from streaming by experiencing instant delivery of medium, without having to wait for the entire data to be downloaded before being able to determine whether it meets their needs or interests. In most cases, this download process took a long time, and was impractical for widespread acceptance.

Through a successful collaboration, Hewlett-Packard augmented its capabilities with a scalable solution, meant to fulfill sophisticated client requirements in the field of telecommunications.