The digitalisation of the shopping experience is pushing significant changes throughout companies across various industries. Whether it’s Telecommunications, Retail, Transportation or Financial Services companies, wiring the organisation with digital commerce capabilities is essential for best serving customer needs, staying competitive and driving significant revenue.

For companies aiming to become leading performers in their industries, building strong eCommerce capabilities is as important as having operational efficiency. Customer expectations of a consistent and complete shopping journey are gradually becoming the core component of the way enterprises address the Omni-Channel experience, personalise content & offers and simplify their workflow.

Industry Solutions

With 10+ years’ experience in the delivery of industry-specific services and solutions, iQuest is committed to offering commerce solutions to clients aiming to strengthen their digital presence and deliver a seamless commerce journey.

With Omni-Channel and personalisation set to become undeniable market standards, we leverage our end-to-end capabilities to deliver industry-specific B2B and B2C Omni-Channel commerce solutions, such as:

 Commerce for Transportation - Rail Industry Commerce for Transportation
We are strongly focused on helping Travel & Transportation companies build strong Customer Engagement & Commerce capabilities to ensure a quicker service delivery, personalise the customer experience and drive higher ancillary revenue.
 Commerce_for_Telecom_icon Commerce for Telecom
We provide the most advanced B2B & B2C Telecom Commerce, Marketing and Self Care solutions, enabling operators to capitalise on their commerce potential.

Partners

hybris SAP is the strongest Omni-Channel commerce solution vendor on the market, providing enterprise multi-channel eCommerce, real-time contextual marketing and product content management software to B2B and B2C to over 500 clients.

Together with hybris SAP, iQuest delivers a complete range of solutions to clients in need of a modern, agile and secure commerce platform, by combining our expertise in multiplatform E2E delivery with hybris’ service-oriented capabilities. As a solution integrator, iQuest is strongly focused on providing Telecom & Transportation companies with advanced eCommerce and technology-backed services, which aim to help our clients increase profitability and advance the customer experience through a seamless Omni-Channel environment.

In 2015, iQuest has been recognised as EMEA Service Delivery Partner of The Year by hybris, acknowledging iQuest’s experience in driving service and product customisation for the hybris platform.