In order to showcase the company’s new modular analysers to potential customers, Roche Diagnostics was in need of a powerful workflow simulation application that could accurately reproduce lab tests and instrument configuration in a non-laboratory environment. Sales and marketing teams employed the application to demonstrate the instrument’s capabilities under various setups.

CONTRIBUTIONS

  • Requirements Management
  • Implementation
  • Test Management

CONTEXT

After introducing a new generation of analysers to the modular product lineup, Roche Diagnostics needed a powerful workflow simulation application that could accurately reproduce lab tests and instrument configuration outside of a real laboratory. The software application would enable global sales and marketing teams to demonstrate the instrument’s capabilities and features to potential customers and partners.

iQuest’s 10-year-long partnership with Roche Diagnostics meant that we had a clear understanding of the business goals from the very beginning and were able to provide continuous support throughout the entire application lifecycle.

WORK

Working closely with the client team, iQuest proposed a desktop application designed to import tests from multiple sources and provide input for the simulation process. This allows users to manipulate and edit imported tests, replicate tests and generate statistics regarding the simulation results.

Simulation input is extracted from real log files or from specific formats that capture the test description. The simulation can run on any of the permitted instrument configurations, with the desktop application assisting the end-user in selecting a valid combination of modules to be assembled together into one instrument.

To ensure accurate test results are presented, the simulator loads tests by parsing real logs coming from the modular analyser instruments. End users can perform a set of operations in order to prepare the imported tests for simulation, anything from simple operations –such as test removal or replacement, to complex tasks –like test distribution in time and business specific grouping.

End users can perform any operation from test removal or replacement, to test distribution in time and business specific grouping.
Designed with the user in mind, the application presents simulation results as charts, each containing detailed information about the instrument throughput, test distribution per module and specific performance indicators.

The simulator integrates with the engine responsible for reproducing the tests and generating the raw results interpreted by the simulator. Developed by the instrument manufacturer, the engine provides an emulation of the real instrument. Each version of the simulator had to be integrated with a specific engine version which offers functionality for a defined set of modules.
 

RESULTS

With several versions of the simulator application distributed all over the world, Roche Diagnostics Global Marketing & Sales teams are now better equipped to showcase the potential of the company’s new modular analysers to potential customers.

  • Agility

    The application eliminates the need for physical configurations, giving sales teams the freedom to successfully replicate real-life tests and instrument configurations in a non-laboratory environment.

  • Marketing Value

    Sales consultants can advise clients and partners on the most appropriate configuration in order to reduce costs and increase response time.

  • Easy Data Interpretation

    Chart display of test results (throughput, workload distribution, turn-around time etc.) enables and easier interpretation of simulation results.

  • Versatility

    The simulator provides a complete set of module configurations, making it easy to present the instrument’s capabilities under various setups.